ARRIVAL: Please arrive 15 minutes prior to your scheduled appointment time to complete paperwork and discuss your service with your esthetician or Health Cove associate. .
CANCELLATION: You must cancel all esthetician services before 5:00PM the evening prior to your scheduled appointment. Failure to cancel in the requested time frame will result in a $30 cancellation fee charged to the card on file. If you are a "no call no show" for your appointment, you are charged for the entire appointment cost.
PAYMENT: At this time, we do not do prepayments for Health Cove esthetician services or foot bath services. However, a credit card id required to secure your appointment slot. Recovery Room gift cards and e-gift cards are not valid on Health Cove services.
TIPS: If you would like to tip, we encourage you to tip your esthetician or Health Cove associate directly in cash. We are unable to charge tips to a credit card or gift card.
APPOINTMENTS OUTSIDE OF BUSINESS HOURS: Our Health Cove store hours are Tuesday - Thursday 12PM-6PM and Saturday 10AM-3PM. All Health Cove foot bath services are only scheduled inside those store hours. Health Cove esthetician services may be scheduled outside of those store hours. If your appointment is scheduled outside of our regular store hours, you will not be able to enter our retail store. Upon arrival you will enter our entryway waiting area, where you can sit and enjoy complimentary water. Your esthetician will greet you as soon as they are available to prepare you for your appointment,